He walked us around and showed us where things were and answered any questions we had at the time. The room was decorated with a banner on the door, Happy Anniversary spelled out on the bed, towels shaped like swans,and balloons. Darnell was the first one we met, he was waiting for us at the lobby, he introduced himself to us took us to our room. From the moment we stepped out of our Transportation from the airport our butler's took care of all of our needs. We were celebrating our 44th Anniversary. We stayed at the Hideaway Royalton from July 26th to August 1st. I did not expect them to handle this so poorly given our overall experience with the property. Their pool rules sign also mentions that personal property on chairs should not be left unattended. Multiple lounge chairs were occupied by other guests with only towels and no personal property. They said you need to have some sort of personal property left on chairs, however, this is untrue.

They essentially blew it off as no big deal. It definitely felt poorly handled and left a sour taste in our mouths especially since we were on our honeymoon.

We talked to both the pool staff and supervising manager in the lobby and they were not able to help us in this situation. This specific guest had been next to us throughout the day and knew we were there. We kindly asked the guest to leave but she refused. We were gone maybe 4-5 minutes tops and another guest took our chairs (covered under an umbrella). We kept our towels on the two chairs we were occupying. We were at the pool one day and briefly stepped away to use the bathroom. We got a massage from the spa which was probably one of the best we've ever had. There are so many restaurants to choose from. We definitely enjoyed our stay and would recommend it for couples/honeymooners. We recently stayed at The Hideaway at Royalton for our honeymoon. The Westin Reserva Conchal, an All-Inclusive Golf Resort & Spa.Barcelo Bavaro Palace All Inclusive Resort.Hotels near Smugglers Cove Resort & Spa.Marriott Autograph Collection Hotels in Cap Estate.Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only Rooms.Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only Pool.Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only Features.Hotels near Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only.

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